Delivery ~

Order Tracking

Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Binowe Shipping Information

We offer FREE Standard 3-Day Ground Shipping on all UK item orders of £120 and over (excluding taxes).
We offer FREE International Shipping on all European merchandise orders of £120 and over (excluding taxes).
All orders are shipped from Europe and traded in GBP.

Standard 3 Day Shipping
(Orders £120 & Over)
Free
2 Day Shipping
£10.95
1 Day Shipping
£16.95

Pre-order and back-orderen items

If your order contains pre-order or back-ordered items, we will ship items as soon as they are available. Your order may arrive in multiple packages. For International orders, please note that we will hold the entire order until the pre-ordered or back-ordered items are available. We cannot split or combine any orders. If you have any questions, please contact our customer service department at support@binowe.com.

Shipping costs + deslivery times

Orders must be placed by 12:00 noon GMT to be processed that day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday.

If your order contains a hazmat item (e.g., pressurized spray cans, etc.), it must ship ground 3 Day Shipping (2-8 days total delivery time).

Orders must be placed by 12:00 noon GMT, Monday to Friday, to be processed that day. Processing time usually takes 1 business day. Delivery times are based on orders placed Monday through Friday. Binowe.com offers free standard 3 day ground shipping on all UK item orders £120 and above (clear tax). Selection of items considered hazardous substances (hazardous materials) is restricted and must be shipped via Ground Services. Standard 3-day ground shipping is always free on orders £120 and above – consume promo code. For shipments with a total value of less than £120, there is a £5.95 shipping charge for standard 3-day Ground Shipping. Our standard shipping option is 3-day shipping time.

International shipping

We ship international orders via DHL Express and DHL eCommerce etc. Binowe.com offers free shipping on European orders £120 and above. You can choose your preferred shipping method during checkout, if available. Once you start the checkout process, shipping charges will be calculated based on the package’s size, weight, and destination country. For your convenience, the shipping rates provided include all import duties, taxes, and applicable charges.

All orders ship Monday through Friday.

Tracking orders

Most of our orders ship within 1-2 business days of placing the order. Shipment details, your tracking number and a package tracking link will be included. To track an order on Binowe.com, please log in and access “My Account” which contains your order information. You can also contact Binowe customer service to track your order.

For more information or questions, please contact Jolie Customer Service via email ( support@binowe.com ). Working hours are 24 hours a day, 7 days a week, excluding holidays.